IMEX America help and support

Quickly find the answers you need with our guides and FAQs—including accessibility details.

Exhibitor guides and help
Are you exhibiting—or planning to—at IMEX America? Here’s everything you need to make the most of your IMEX experience. Join one of our webinars to learn how the IMEX system works. We’ll also cover everything you need to know before you go to the show. You can also watch our on-demand videos, explore our guides, and check key dates and details.
Open exhibitor guides
Intermediary guides and help
Find out what it means to be an intermediary—including your responsibilities, timelines, logistics and how to apply. Learn how to manage group leaders, set up group appointments and handle other tasks. You’ll also find details on reimbursement policies, limits, exceptions, how to submit travel claims and how payments work.
Open intermediary guides
Hosted buyer guides and help

Understand what expenses we cover for hosted buyers, including reimbursement limits and what’s not included. You’ll also learn how to submit your travel reimbursement claim.


Get the details on flights, accommodations, driving and parking, extra costs, transfers and visas. Check key dates, and review our terms and your commitments.

Open hosted buyer guides
Need more help?
We’re here to help you with any questions you have. Our team is ready to support you.
Contact us
Frequently asked questions
Do you have a question about IMEX America? Our FAQs cover everything, from exhibitors and hosted buyers, to intermediaries and attendees.
Check our FAQs
Accessibility information

We’re committed to making IMEX America inclusive and accessible for everyone. Whether you need wheelchair access, transportation guidance, or sensory information, we're here to help.

Explore accessibility at IMEX

Ready to take the next step?


Group of meetings professionals posing in front of IMEX letter signage