Help for hosted buyers

Help guides

Audience members gazing towards the stage during an education session

Itinerary and travel reimbursements explained

Find out what we'll reimburse hosted buyers for, including reimbursement limits, what's not covered, submitting your travel reimbursement claim and payment.

More on reimbursements
Wing of a plane in the sky above the clouds

Travel, transfers, accommodations and visas

Details on flights, accommodations, extras, shuttle bus transfers and visas for hosted buyers.

See travel info
Busy showfloor with people waving at the camera

Hosted buyer timeline

Discover key information and key dates on our hosted buyer timeline. Check back in 2026.

Download the timeline
Buyer meeting face to face on the show floor

Terms and commitments

Review our terms and commitments if you'd like to attend IMEX as a hosted buyer.

Review T&Cs

How to guides

Download our guides or watch our help videos to help you make the most of your IMEX America

Open guides

Webinars

Reserve a space on one of our webinars or watch our recordings

Watch on demand

Meetings guide

Book the meetings that matter using our online meeting system. Explore new destinations, hear about the latest products and services, and make powerful connections.


View our video guide to understand:

  • Your show dashboard
  • Accessing your schedule
  • Adding blocks in your schedule
  • Checking your group appointments
  • Making/ canceling and re-scheduling individual meetings
  • Messaging
  • Viewing the attendee list

Hosted buyer lounge

Exclusively for hosted buyers, our Hosted Buyer Lounge is designed to help you:

  • Recharge, relax and refresh
  • Catch up with calls, with fellow hosted buyers and our friendly Hosted Buyer Team—there to answer any questions you have

Location: Hall B (open to hosted buyers only)
Monday - closed Tuesday and Wednesday 8am - 5:30pm, Thursday 8am - 4:30pm

Free services: coffee and refreshments, snacks, Wi-Fi, charging stations and spaces to work


Other services: Marketplace serving sandwiches, salads and desserts